Terms & Conditions

CHECK-IN REQUIREMENTS
Guests must be 18 years or older to check in at Casa Tikiri. A valid passport or national ID is required at check-in for verification.

CHECK-IN
From 2:00 PM to 9:00 PM.

CHECK-OUT
By 11:00 AM.
Late check-outs are subject to availability and may incur an additional fee.

ADULTS ONLY
Casa Tikiri is designed for adults seeking rest, privacy, and calm. We accept bookings from guests aged 18 and above only. Please do not make a reservation if travelling with children, as check-in will not be allowed. If minors are present at check-in, entry will be refused and no refunds will be issued.

GUESTS ONLY
Access to the property is exclusively for registered guests. The pool and restaurant are available only to overnight guests during the day. We welcome external guests for dinner only.

PETS
Unfortunately, we do not allow pets.

QUIET & RELAXATION
To maintain a peaceful atmosphere, personal speakers are not permitted in shared spaces. Parties and events are not allowed. Quiet hours start at 10:00 PM.

POOL
There is no lifeguard on duty — swimming is at your own risk. For safety, smoking, and bringing glassware or breakables into the pool is strictly prohibited.

OUTSIDE FOOD & DRINK
Outside food and drinks are not allowed in shared areas. Please also avoid bringing cups or glasses from your room into common spaces.

NO SMOKING
Smoking is strictly prohibited indoors. Mosquito coils and incense are not allowed inside the rooms. A $500 fine applies in case of violation. Ashtrays are available in verandas and common areas for those who smoke — we kindly ask you to be respectful of others around you.

PARKING
Parking is limited. We can accommodate bicycles and tuk-tuks at any time. Car parking is available upon advance request and subject to availability.

PERSONAL BELONGINGS
Casa Tikiri is not responsible for lost, stolen, or damaged items. If you realise you’ve left something behind, contact us as soon as possible — we’ll do our best to help recover it.

LOST & FOUND
Non-perishable items left behind will be logged and stored for up to 30 days. We’ll make every reasonable effort to notify you if something is found. Perishables, underwear, and toiletries will be discarded.

DAMAGE OR THEFT
Guests are responsible for any damage caused during their stay. In case of damage or missing items discovered after departure, we reserve the right to charge the credit/debit card on file to cover repairs, replacements, or extra cleaning.

RIGHT TO REFUSE SERVICE
Casa Tikiri is privately owned and operated. We reserve the right to refuse service to anyone for any reason that does not violate Sri Lankan law.

We enforce a zero-tolerance policy and may deny entry or remove guests — without refund — in the following cases:

  • Refusal or failure to pay

  • Intoxication or disorderly behaviour

  • Disruption of other guests’ peace

  • Illegal activities or possession of prohibited substances/weapons

  • Damage or threat to property

  • Exceeding room occupancy

  • Failure to comply with our policies or local regulations

Our goal is to ensure a peaceful and safe stay for all.